Reserve Bank of India Governor Sanjay Malhotra launched four new apps to simplify UPI payments at the Global Fintech Festival 2025. These apps aim to make online payments smarter and easier. These apps allow payments to be made in just a few clicks, and payments can also be made through mobile phones, cars, and smartwatches. Let's take a closer look at them.
AI-Based UPI Help
This is an AI-based system designed to manage UPI transaction issues and mandates. The RBI team developed it in-house. Currently, it's available only in English, but it will soon be available in Hindi and other Indian languages. It allows you to check the status of your transaction, file a complaint, or view the status of your transaction. This system guides you step-by-step on what to do next. This will also help banks resolve complaints more quickly, saving both your time and theirs.
IoT Payments
There's no need to take out your phone to fill up petrol or charge your EV. IoT payments, or the Internet of Things, allow you to make payments directly from your connected car, smartwatch, smartglasses, or smart TV. This is a completely smooth and seamless payment system. This feature is a major step towards future smart payments.
Banking Connect
Banking Connect is a new feature developed by NPCI Bharat BillPay Limited (NBBL). It aims to simplify internet and mobile banking by making it easier for users. It is part of RBI's 'Payments Vision 2025,' which aims to achieve "e-payments for everyone, everywhere, at all times." It will simplify and speed up settlements and problem-solving between banks, payment aggregators, and merchants. Users will also benefit from convenient features like scanning QR codes and Pay via App.
UPI Reserve Pay
UPI Reserve Pay is ideal for those who make frequent online payments, such as e-commerce shopping, food orders, or cab bookings. There's no need to enter card details or OTPs every time. This feature provides a smooth and secure UPI experience across all major apps and platforms. Users can check their blocked and used credit in one place, regardless of the merchant app or UPI app they use. This makes payments completely controllable and easy to track. These four RBI initiatives are taking India's digital payment system to the next level, where every payment will be easy, fast, and secure.
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